Reccy Terms of Use
Revised on: January 13, 2021

1. Use of the Website

   1. Welcome to https://www.reccytravel.com/ (hereinafter referred to as “Website” or “Reccy”). The website is owned and operated by Reccy Adventures Private Limited (hereinafter referred to as “us”, “we”, “our” or “ours”), a company incorporated and registered under the provisions of the Companies Act, 2013. Reccy is an online platform that help users/ visitors of its website to research, compare and plan travel experiences, post opinions of those experiences, and engage in interactive travel forums. In addition, while, we are not a travel or tour agency, we do provide an intermediary technology platform whereby you may make a booking on our Website for purchasing or procuring a tour, ticket or other travel related service(s) from any of our empaneled/registered third-party supplier(s). In any event, you must understand that by making a booking of the aforestated travel products/services, the ultimate contract of service shall be between you and the third-party supplier and the ultimate liability rests solely and exclusively on the respective third-party supplier for its execution/ performance. For the sake of clarity, it is expressly stated that while for some travel related service(s), bookings may be made on our Website, however, in certain cases, you may be redirected to a third-party supplier’s website for purchasing or procuring the aforestated travel related product(s) and/or service(s).

   2. These Terms of Use (hereinafter referred to as “Terms”) govern the use, access and conduct on our website by anyone who visits and accesses the website (hereinafter referred to as “you” or “your”), email communication(s), newsletters, mobile application (if any). These Terms govern all the products and/ or services offered on our Website. Our website is only to be used for your personal non-commercial use and information, unless you have entered into a separate agreement with us for your commercial use.

   3. By accessing or using our website, you acknowledge to be bound by these Terms and our Privacy and Cookie Policy . In case you do not agree to any of the terms or provisions mentioned in the Terms of Use or the Privacy Policy, please do not use our website. We reserve the right to update/ revise/ change/ modify/ amend these Terms at any time without prior notice, and your continued use and access to our website will be deemed as your acknowledgement and/ or acceptance to such updates/ changes/ modifications/ amendments. The updated terms shall be published/ posted on the website and will take effect from such post. It is your responsibility to go through the Terms again to read and review the current updated version. PLEASE READ THESE TERMS CAREFULLY, AS THEY CONTAIN IMPORTANT INFORMATION CONCERNING YOUR LEGAL RIGHTS AND LIMITATIONS ON THESE RIGHTS, AS WELL AS A SECTION REGARDING APPLICABLE LAW AND JURISDICTION OF DISPUTES.

2. Eligibility

   1. To visit, access and use our website you must be of at least eighteen (18) years of age. In case you are below the age of eighteen (18) years, you acknowledge that the visit, access and use of our website must be done under the active supervision of a parent or a legal guardian, otherwise you must not use our website.

   2. As condition(s) of your use to our website, you warrant that:

      1. You have full power and authority to enter into this legally binding agreement with Reccy and in doing so will not violate any other prior entered agreement(s) to which you are a party;

      2. You are not acting on behalf of one or more than of our competitor(s);

      3. You will use the website in accordance with the Terms of Use;

      4. You will not create more than one account on our website on your behalf;

      5. You will use the website to make legitimate bookings on your behalf or for any other person you are legally authorized to act for;

      6. You will only provide the information about yourself on the website which is true, accurate, complete and current;

      7. You are not currently suspended or previously banned by our website from using its services.

   3. While visiting, accessing or using our Website, you may be exposed to such content that is offensive, indecent, inaccurate, objectionable, or otherwise inappropriate. We do not endorse such content, and cannot vouch for its accuracy. You therefore visit, access and use our Website at your own risk.

3. Your Account

   1. This Website is made to be used by adults (above 18 years of age) only. Reccy or its affiliates do not collect information from minors. You are responsible for maintaining confidentiality of your account, password, bank (credit / debit card details) details and you accept full responsibility for activities that occur within your account. Reccy reserves the right to refuse services and/or terminate accounts without prior notice if these Terms of Use or Privacy Policy are violated.

   2. Reccy Account- You must provide a valid email address and / or contact number, in order to create an account with us. The email address and / or contact number must be such where we can reach you for various purposes including but not limited to confirmation(s), sending updates about any suspicious activity on your account, booking offers/ discounts, travel suggestions, etc. Once you are done with the setting up your profile, ideal travel preferences and passwords, you will have full / restricted access to your account. You take full responsibility for any use and/ or misuse that may take place through your account. Subject to the information you shared with us, we might show you suggested travel locations, plans, itineraries, with the aim of connecting you the relevant service providers.

   3. Social Media Sign up- You may set up an account on our website via your Social Media Account (Facebook, Google+, Twitter etc.). While setting up an account using your Social Media Account, you acknowledge, agree and consent to the use of your personal Information/ data that you must have stored and shared with such Social Media websites by us. Such information will be made available to you via your account on our website. You agree that we may collect, store and use such personal Information/ data for the purposes of setting up your account and other purposes as are laid down in our Privacy Policy.

4. Rules to follow

   1. You represent and warrant that you will use our website solely for lawful purposes in accordance with these Terms and all the other applicable laws and regulations. You take full responsibility for any Personal Information/ data or any other content that might be posted/ uploaded using your account on our website.

   2. Additionally, you agree that you will not and will not assist or enable others to:

      1. use our website or the content therein for any commercial or unlawful purposes;

      2. Copy, amend or create derivative works of our website and its Content without our express written permission;

      3. Copy or use any information on our website to assist a competitor;

      4. "Frame" or "mirror" or otherwise incorporate any part of our website into any third-party website, or create "deep-link" to any portion of our website without our express written permission;

      5. Interfere with, disrupt, modify, translate, adapt, edit, disassemble reverse engineer, or decompile any Software of our website;

      6. use our website for commercial activities and/ or such promotions including but not limited to contests, sweepstakes, circulating junk email, barter, pyramid schemes, surveys, advertising or any other forms of solicitation;

      7. use our website in a manner that may create a conflict of interest, such as trading reviews with other business owners or writing or soliciting reviews on our website;

      8. act in a manner that is harassing, threatening, abusive, racist, or otherwise questionable towards any person on the website;

      9. use our website to violate breach of confidence, copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property rights vested in a third-party;

      10. use our website to post/ upload/ submit/ transmit any pornography or engage in exploitation of sexual and/ or violent nature of other person(s) on our website;

      11. use our Website to solicit personal Information/ data from minors, or to harm or threaten to cause harm to, any person including minors;

      12. Impersonate another person, or his or her email address, or misrepresent yourself

      13. attempt to gain unauthorized access to the Website, user accounts, computer systems or networks connected to the Website through hacking, password mining or any other means;

      14. Introduce any computer viruses, worms, cancelbots, defects including but not limited to Distributed Denial of Service (DDoS) attacks, Trojan horses or other, programmes, routines, instructions, code or such other items of a destructive nature compromising the security of our website;

      15. Introduce or use any device, software that may interfere and/ or attempt to interfere with the proper and efficient functioning of our website;

      16. use our website to promote, endorse or further any illegal/ unlawful activities.

5. Messaging and Chat Facilities

   1. When you use our website to send e-mails, chat messages, and other communications from your desktop, mobile phone or any other device, you are communicating with us electronically and agree that we may also communicate with you in a variety of ways including but not limited to e-mail, in-app push notices, by posting notices etc. You may unsubscribe from marketing-related e-mails and other notifications or updates by emailing to admin@reccytravel.com, however we may continue to send you non-marketing messages, such as messages related to any upcoming trips.

   2. Messaging Facility- We have set up a Messaging platform where you can submit your query regarding our website and its content therein. When you submit your queries via our platform, you acknowledge that this is a two-way system and we have the right to collect, store, use and analyse any of such message(s) that you may submit to us to provide you with an informative and guided response.

   3. Chat Facility- We have set up a Chat system where you can reach us with respect to your website and any related queries instantly. While making use of our Chat Facility, you may not try to bring up any objectionable issue which is threatening, defamatory, offensive, derogatory or otherwise unlawful. You agree and acknowledge that your chat with our system might be recorded, stored and analysed for providing an efficient service to our users and the user of such chat shall not access to it.

6. User Content

   1. You may submit Information, photos, text, software, written-content, music, graphic, messages, videos, comments or suggestions to our website (hereinafter referred to as the “User Content”). By submitting the user content to our website you give us full rights to use such content that may be contributory towards the efficiency of our website or for any other purposes. You agree that you are entirely responsible for any form/ sort of user content that you submitted to us, and we will not be held responsible, in any manner, whatsoever. We may use User Content in a number of different ways, including but not limited to displaying it on our websites and other Services, reformatting it, translating it into other languages, editing it for clarity and grammar, incorporating it into advertisements and other works, creating derivative works from it, promoting it, distributing it, and allowing others to do the same in connection with their own websites, mobile properties, applications, and media platforms.

   2. We do not claim ownership to the User Content that you made available to us, but you grant us the rights to collect, store and use such content. You hereby grant us an unrestricted, irrevocable, perpetual, non-exclusive, fully-paid and royalty-free, license (with the right to sublicense to an unlimited levels of sublicenses) to use, copy, perform, display, create derivative works of, adapt and distribute such Content in any and all media that may be available for use throughout the world. You expressly waive all of your moral rights that may subsist within the user content submitted by you. You agree that this license includes the right for us to provide, promote, and improve our website and its related services and to make such user content submitted to us available to other companies, organizations or individuals for the syndication, broadcast, distribution, promotion or publication of such Content on other media and services, subject to our Terms of Use. You are not entitled to any compensation with regards to the Content that you post on our website or make available to us for our further use as explained in these Terms, including but not limited to generating revenue through advertisements.

   3. You hereby agree to not assist or engage others as well as yourself in transmitting, displaying, uploading, modifying, updating or sharing any User Content that:

      1. belongs to another person and to which you do not possess any right to including but not limited to, surname (family name) address, telephone number, e-mail address and credit card number;

      2. is unlawful, grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, invasive of another's privacy, hateful, or racially, ethnically objectionable, invasive of privacy, disparaging, relating or encouraging money laundering or gambling, trolling, propaganda or otherwise unlawful and objectionable in any manner whatsoever;

      3. harm or target minors in any way;

      4. may infringe any patent, trademark, copyright, trade secrets or any other proprietary rights;

      5. violates any law for the time being in force;

      6. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

      7. impersonate another person or entity or otherwise misrepresents your affiliation with a person or entity;

      8. contains software viruses or any other computer code or files that may interfere, interrupt, destroy or limit the functionality and efficiency of any computer resource including our website;

      9. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order.

   4. Further, you are fully responsible for the User content submitted and/or posted by you from time to time. You will not post or continue to post or transmit or continue to transmit or publish/ continue to publish any content about Reccy and/ or any of its subsidiaries or affiliates which is unlawful, threatening, libelous, defamatory, untrue, obscene, pornographic or other material or content that you believe or have reasons to believe to be untrue and may have an adverse impact on the reputation of Reccy.

   5. We have the right to not post or remove any User Content that, as per our sole discretion, is violative of these Terms. We reserve the right to amend, delete, update, etc. to such User Content. We further reserve the right to refuse services and/ or delete the account(s) from our website of such user that we may find in violation of these Terms or conducting any other act(s) that we may find objectionable and/ or harmful to our website as well as other users.

7. Third-Party Links and Content

   1. Reccy is an online platform that connects its users to end service providers to best meet their travel needs, plans, bookings, offers etc. Reccy does not provide any of these services itself but acts as a connecting medium helping the users get all necessary travel information at one place/ platform and then helping them to select the most ideal package/ deal / offer as per their needs. To make its services more efficient and productive, Reccy contains third-party content (including but not limited to written-content, links, etc.) on its website to provide its users with all the information required to make an educated decision. Such content may be from other users, advertisers, end-service providers and other parties. We do not control or own any such content.

   2. We may present third-party content to you in the form of hyperlinks and content-based information. Such content is provided on our website as a convenience to its users. Our association, agreement, sponsorship or any other relationship with these third-parties is only for the limited purpose of acting as a platform intermediary between the users and such third-party suppliers. We are not responsible for, and do not make any representations regarding to any such Content (accuracy, quality, suitability, reliability, correctness, legality etc.), including advertising and information about third-party products and services, travel ads, or offers, and destination-related information provided by other users as well as such service provider. When you use our website to go to any of these third-party website with the help of links provided, you do so at your own risk. We do not hold any responsibility for examining or checking or analysing any of the offerings that might be made by any such third-party website linked from our website. Once you exit from our website and visit the linked web pages, you shall be governed by Terms and Conditions and Privacy Policy of such other website and it is your duty to read them.

   3. We provide third-party links and content on our website only as an efficient means for users to finalise their travel bookings and/or plan and to enable them to avail/book travel services/products from any of our listed third-party supplier. We do not monitor or hold any control, whatsoever over these websites or their content. We do not imply any association or relation to any third-party website with respect to their content and linked webpages on our website except for the limited purpose of acting as a platform intermediary between the users and such third-party suppliers, where applicable . For ease of reference to our users, we may sometimes, use Trademarks (names, logos, tag-lines, phrases etc.) or copyrighted-works of a third-party websites which may help them easily identify the service provider. However, we do not hold any right, ownership, authority, control, access to such IP rights of such linked websites. Intellectual Property Rights of a third-party website or a linked webpage on our website belong solely to such third-parties and to anyone who might hold a valid and subsisting license to use such rights.

   4. We may display logos, trade names and other intellectual properties of other websites / services governed and protected under trademarks and copyright law. You hereby agree that you understand that we may or may not have business affiliations with the websites / services listed in our website, and any and all name, logo, and third-party content used on our website is for the purposes of bona fide review, criticism, comments and comparison of the services provided / offered by various third- party service providers protected under the doctrine of fair use, for the benefit and knowledge of the user, and hence should in no way, shape, or form, be construed as the existence of any relation between Reccy and the such third-party service providers. We may or may not earn any compensation from such third-party service providers when you click on their linked webpages on our website or visit third-party websites, and any business affiliation that may exist between Reccy and a website / service shall be without prejudice to the above. Deep hyperlinks may be provided for the sole purpose of assisting user experience, and should not be construed as to the existence of any business affiliation between Reccy and the listed third-party.

8. Intellectual Property Rights

   1. The “Reccy”, “Cross the line” name and descriptive logos and any other related names, products and services, designs, phrases, taglines, slogans that might be available on our website are the exclusive property of Reccy. Merely by using and accessing our website, you do not have the right to copy, store or use the Content available on our website. All the Trademarks, registered or unregistered, and related IPs available on our website is the sole property of Reccy or its respective owners, and we shall not be held responsible for any authorized or unauthorized use and/ or misuse in any manner.

   2. The content made available on our website is the original creation and property of Reccy and is protected under the provisions of The Copyright Act, 1957 and applicable international laws and treaties. The materials and contents of our website should not be copied, duplicated, republished, posted, distributed or modified in whole or in part or in any other form whatsoever, except for your personal and non-commercial use. The look and feel of our services, including our websites, as well as page headers, custom graphics, button icons, and the scripts related to the same, is the service mark, trade mark, and/or trade dress of Reccy, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Reccy. No right, interest or title will be transferred to you after making such use of the content of our website, even for personal and non-commercial use.

9. Indemnity

   1. You agree to defend, indemnify us and all of our officers, employees, directors, agents and their successors and assigns, its holding, subsidiaries, affiliates, partners, or licensors from and against any and all exposures, including without limitation, any claims, liabilities, damages, losses, fines, penalties, costs and expenses, including our legal fees, caused by or arising out of claims based upon your actions or inactions, which may result in

      1. your breach of these Terms of Use, any warranties, representations, undertakings or the documents referenced herein;

      2. your violation of any applicable law, rule, regulation or guideline;

      3. your violation, infringement or misappropriation of the rights of a third party, including without limitation to any rights of publicity or privacy;

      4. your misuse of the services of our website;

      5. your negligence or willful misconduct.
10. Booking Information and Terms of Cancellation / Refund Policy

    1. Reccy is an online platform through which you can research, compare and explore products and services offered by a third-party supplier. Reccy is not a supplier or seller of any products and/ or services, however, for some of the listed products we do serve as an intermediary technology platform whereby you may make a booking on our Website for purchasing or procuring a tour, ticket or other travel related service(s) from any of our empaneled/registered third-party supplier(s). In any event, you must understand that by making a booking of the aforestated travel products/services on our Website, the ultimate contract of service shall be between you and the third-party supplier and the ultimate liability rests solely and exclusively on the respective third-party supplier for its execution/ performance and in any such event you shall be governed by the terms (including but not limited to booking / payment / cancellation / refund terms) mentioned/reproduced in the description of that particular travel related services / product.
       Notwithstanding the aforesaid, in all cases where you are redirected to a third-party supplier’s website for purchasing or procuring any of the travel related product(s) and/or service(s), you shall at all times be governed by and subjected to the terms and conditions of such third-party supplier.

    2. If you make a booking or purchase a product or service, you agree to review and be bound by the applicable third-party supplier’s terms and conditions and any other rules or policies related to the product or service as outlined in the respective supplier’s website. Your interactions with suppliers are at your own risk. We will have no liability or responsibility with respect to the acts, omissions, errors, representations, warranties, breaches or negligence on the part of any supplier or for any personal injuries, death, property damage, or other damages or expenses resulting from your interactions with any supplier.

    3. We are not a travel agency and do not provide or own any experiences. Although we own and provide the website with information about products or services, such actions do not in any way constitute our sponsorship or approval of such suppliers, or any affiliation between us and any supplier except for the limited purpose of acting as a platform intermediary between the users and such third-party suppliers. Although our online members may rate and review particular products or services based on their own experiences, we still do not endorse, advertise or recommend any products or services. You agree that we are not responsible for the accuracy or completeness of information it obtains from suppliers and/or that is displayed on our website.

    4. By using our website, you warrant that you are at least eighteen (18) years of age, that you possess the legal authority to enter into both this binding agreement and a binding agreement with the third-party supplier, to use the services, to purchase the products, and that all information you supply is true and accurate. You further agree that you will use the website to make only legitimate research, comparison and planning for you and/or others for whom you are legally authorized to act.

    5. Any modifications or cancellation of any product or service booked or purchased by you from a third-party supplier website after conducting research, comparison and/or planning on our website, shall be governed by the terms and conditions of such concerned third-party supplier’s website. We shall have no obligation in this regard.

    6. In the eventuality any modifications or cancellation takes place with respect to any third-party supplier’s product or service booked by you on our Website, the same shall at all times be governed by the cancellation conditions stated in the product description. Provided there are no deviating cancellation conditions in the product description, the following cancellation fees will be charged by the third-party supplier:
       a. Up to 60 days before the start of the activity: 50% refund
       b. Less than 60 days before the start of the activity: no refund
       The refund amounts can be availed in the form of Website/ store credit which will be instantly transferred to the User account on the Website. Such credit amount shall remain valid for a period of 12 months from the date of availing the credit.
       The third-party supplier may request higher, specific compensation instead of the aforementioned flat-rate fees, only if such third-party supplier can prove that it has incurred much higher expenses than the respectively applicable flat-rate fee. In this case, the third-party supplier has to provide specific figures and evidence of the amount requested.
       For the sake of clarity, the refund shall be done only using the same payment method and the same shall be subject to reasonable processing time.

11. Pricing and Payments Processing

    1. The price of each product will be quoted on a per-person basis, unless otherwise specified.

    2. Prices are based on the local tariff at the time of quoting, converted at the prevailing foreign-exchange rate as determined by us. If we provide a currency converter, currency rates are based on various publicly available sources and should be used as guidelines only. Rates are not verified, and actual rates may vary. Currency quotes may not be updated on a daily basis, and we and our affiliates do not warrant or guarantee any accuracy for currency rates. We shall not be liable to you or anyone if prices change due to currency fluctuations

    3. Price quotations are subject to change without notice at the third-party supplier’s website. Unless the supplier has otherwise specified, prices do not include any local taxes or use-fees, including foreign departure, security, port charges, park fees, customs, immigration, agricultural, passenger-facility charges or international transportation tax. Inclusions are solely determined by the supplier.

    4. We are permitted to collect the invoiced amounts in the name of and on behalf of the third-party supplier, provided nothing else has been explicitly stated in the third-party supplier’s invoice. If claims/amounts have to be paid by the User in a different currency than its national currency (claims for payment in foreign currencies), we can demand payment in the national currency of the User and the foreign currency claim can be converted based on the current exchange rate at the time the contract is concluded. We reserve our right to charge the User a suitable conversion charge for this.
       Further, when making a booking, we charge the full payment for some Services/Products and for other Products we merely charge a deposit after which the remaining payment is required to be made to the supplier/us directly upon arrival or as per the payment schedule. It is pertinent to mention that the point of contact of the User in connection with any such payment is the respective third-party supplier. The User can only assert the repayment of a payment to the respective third-party supplier.
       However, a refund granted by the third-party supplier may also be processed by via Reccy.

    5. To use the payment functions of Reccy, the User has to register. The User has to enter correct payment information and update the details immediately in the event of changes. Reccy can reject the payment method specified by the User. The User will be notified of the payment methods permitted for the respective product/service during the order booking process.
       Upon the authorization of the payment, the User consents to his/her payment information being used for the collection of payments. Reccy reserves the right to make the use of the payment function of Reccy dependent on a check of the credit rating of the User. To reiterate, the refund shall be done using the same payment method and the same shall be subject to reasonable processing time.

12. Disclaimer and Limitation on Liability

    1. Nothing in this section is intended to limit any person or group of persons’ rights which are not otherwise limited by the applicable laws and regulations.

    2. RECCY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHATSOEVER ABOUT THE SUITABILITY OF THE INFORMATION, CONTENT, SOFTWARE, PLATFORM, PRODUCTS, AND OTHER SERVICES FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING OF ANY PRODUCTS OR SERVICES DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY RECCY. ALL SUCH INFORMATION, CONTENT, SOFTWARE, PLATFORM, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. RECCY DISCLAIMS ALL WARRANTIES AND CONDITIONS THAT THE PLATFORM IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

    3. THE INFORMATION, CONTENT, SOFTWARE, PLATFORM, AND SERVICES PROVIDED BY RECCY MAY INCLUDE INACCURACIES OR ERRORS, INCLUDING IN RELATION TO RESERVATION AVAILABILITY AND PRICING ERRORS. RECCY DOES NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM ALL LIABILITY FOR, ANY ERRORS OR OTHER INACCURACIES RELATING TO THE INFORMATION AND DESCRIPTION OF THE PRODUCTS AND OTHER SERVICES (INCLUDING, WITHOUT LIMITATION, THE PRICING, AVAILABILITY, PHOTOGRAPHS, FEATURES, INCLUSIONS AND EXCLUSIONS, GENERAL PRODUCT DESCRIPTIONS, REVIEWS AND RATINGS, ETC.). IN ADDITION, RECCY EXPRESSLY RESERVES THE RIGHT TO CORRECT ANY AVAILABILITY AND PRICING ERRORS MADE UNDER AN INCORRECT PRICE.

    4. THE SERVICE- SUPPLIERS ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF RECCY. RECCY IS NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES, NEGLIGENCE OR MISCONDUCT OF ANY SUCH SUPPLIERS OR FOR ANY PERSONAL INJURY, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM OR OTHERWISE ARISING FROM ANY BOOKING OR USE OF A PRODUCT LISTED ON RECCY’S WEBSITE. RECCY HAS NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL AND SHALL HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY.

    5. IN NO EVENT SHALL RECCY OR ANY OF THEIR OFFICERS, PARTNERS, DIRECTORS AND AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION LOSS OF DATA OR INFORMATION OR COSTS TO PROCURE SUBSTITUTE GOODS OR SERVICES) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, A PRODUCT OR A BOOKING BASED ON LISTING IN RECCY’S WEBSITE, OR YOUR ACCESS TO, DISPLAY OF OR USE OF THE SERVICES WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF RECCY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    6. IN THIS REGARD, YOU ACKNOWLEDGE THE BELOW AS WELL:
       RECCY ASSUMES NO LIABILITY FOR THE STANDARD OF SERVICES AS PROVIDED BY THE RESPECTIVE THIRD-PARTY SERVICE PROVIDERS.
       RECCY PROVIDES NO GUARANTEE WITH REGARD TO THEIR QUALITY OR FITNESS AS REPRESENTED.
       RECCY DOESN'T GUARANTEE THE AVAILABILITY OF ANY SERVICES AS LISTED BY A LISTED THIRD-PARTY SERVICE PROVIDER.
       TO REITERATE YOU AGREE AND ACKNOWLEDGE THAT RECCY WILL HAVE THE RIGHT OF INDEMNIFICATION FOR ANY LOSS THAT MAY BE CAUSED TO RECCY FOR ANY MISUSE OF ITS WEBSITE OR APPLICATION, BY YOU AND RECCY WILL HAVE ALL RIGHTS TO APPROACH THE APPROPRIATE COURT OF LAW FOR ENFORCEMENT OF SUCH RIGHTS.

    7. IF YOU HAVE A DISPUTE WITH RECCY OR ARE DISSATISFIED WITH THE SERVICES ON WEBSITE, TERMINATION OF YOUR USE OF THE WEBSITE IS YOUR SOLE REMEDY. RECCY HAS NO OTHER OBLIGATION, LIABILITY, OR RESPONSIBILITY TO YOU.

13. Travel-Related requirements

    1. When you make a booking of a product or services at the third-party supplier’s website, you are responsible for ensuring that you meet all foreign entry requirements and that your travel documents including but not limited to passports and visas, are in order.

    2. For applicable passport and visa requirements, you should consult the relevant embassy or consulate for information. Such requirements may change at any time, and it is your responsibility to check for up-to-date information before making a booking and before your departure. We accept no liability in connection with any person who is refused entry onto a flight or into any country, including countries such person may just be passing through en route to their destination.

    3. As visa and health requirements are subject to change without notice, we recommend that you verify health and visa requirements with the appropriate consulate prior to departure. It is also your responsibility to consult your physician for current recommendations on inoculations before you travel internationally, and to ensure that you meet all health entry requirements and follow all medical guidance related to your trip.

    4. We strongly recommend that you purchase a comprehensive travel insurance policy prior to departure to protect your product or service purchase. If you cancel your trip or significantly alter travel dates, your travel insurance policy may reimburse the cost of cancellation fees and related expenses. Please review your travel insurance policy carefully for related terms and conditions.

    5. Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. We urge customers to investigate and review travel prohibitions, warnings, announcements and advisories issued by the destination country governments prior to booking travel to international destinations.

    6. WE DO NOT REPRESENT OR WARRANT THAT TRAVEL TO ANY DESTINATION IS ADVISABLE OR WITHOUT RISK, AND WE WILL NOT BE HELD RESPONSIBILE OR LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.

14. Termination

    1. These Terms remain effective unless they are terminated either by us or you. You may terminate these Terms, by deleting your account on our website or we may suspend or delete your account, as per discretion, without any prior notice/ intimation to you, rendering these Terms void. We have no responsibility towards you for suspension or deletion of your account on our website, whatsoever. However, any Termination shall not automatically cancel any liability that you may have towards our website and related services, arising out of these Terms.

15. Changes

    1. We may update/ revise/ change/ modify/ amend these Terms from time to time, without any prior notice/ intimation by posting an updated/ revised/ changed/ modified/ amended version online. Registered users may receive notification once such update is made available on our website. Such Terms will be effective immediately from such post online. We advise you to periodically read and review this page on our website for the most updated version and related information on our Terms.

16. Governing Law and Jurisdiction

    1. These Terms of Use and Privacy Policy on this website are created and updated in accordance with the applicable laws of India. For any arising dispute or proceedings, you agree that Courts of New Delhi shall have exclusive jurisdiction. You agree that any and all the claims you may have against us arising from or relating to the Services, any dispute regarding the interpretation of these Terms and Privacy Policy, and so on must be heard and resolved by an arbitrator who will be appointed by mutual consent of both the parties and his/ her decision should be final and binding on both the parties. The seat and venue for such arbitration proceeding shall be in New Delhi.

    2. For disputes and issues relating to services provided outside India International arbitration rules of Indian Arbitration and Conciliation Act 1996 shall apply. The seat and venue of such international arbitration shall be in New Delhi.

17. General

    1. You acknowledge and hereby agree to these Terms and Conditions and that it constitute the complete and exclusive agreement between us concerning your use of the Site;

    2. You agree that no joint venture, agency, partnership, or employment relationship exists between you and Reccy as a result of these Terms of Use or any related use of the services on our website;

    3. If any part of these Terms is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remaining provisions in these Terms shall continue to be in effect.

    4. These Terms constitute ad govern the entire agreement between you and Reccy with respect to our services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and Reccy with respect to the services. A printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

    5. Any rights not expressly granted herein are reserved.

18. Contact us

    If you have any questions or queries or you wish to seek more clarification regarding these Terms, you can reach/ write to us at: Email: admin@reccytravel.com

Revised on: September 15, 2020

1. Introduction

   1. Reccy Adventures Private Limited (hereinafter referred to as “us”, “we”, “our”, “ours” or “Reccy”) is a company incorporated and registered under the provisions of the Companies Act, 2013. Reccy is an online platform that helps users/ visitors of its website to research, compare, plan and choose travel experiences, post opinions of those experiences, and engage in interactive travel forums. Reccy is not a travel or tour agency, and does not provide such experiences directly.

   2. This Privacy Policy (hereinafter referred to as “Policy”) outlines Reccy’s approach to data protection to fulfil its obligations and duties under the applicable laws. This Policy applies to the personal data which is collected, processed, stored and used by us with the aim of providing and creating a user-friendly, personalised and an informed experience. By means of this Policy, we are committed to make our online users understand exactly what we do with their personal data and how do we process it.

   3. For this Privacy Policy, Reccy is the creator, developer, owner and publisher of the website (https://www.reccytravel.com/). This Policy explains how we collect, use, share, store, process and protect personal data/ information about the Users of our Services, including but not limited to all visitors and the End Users of the Website (hereinafter jointly referred to as “you”, “your” or “Users”). Your use of and access to the Services being offered by way of our Website is subject to this Privacy Policy and our afore-stated Terms of Use.

2. Types of Personal Data/ Information we Collect

   1. As per the Article 4(1) of the General Data Protection Regulations (“GDPR”) “personal data means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”

   2. The information/ data collected by us is dependent on how you interact with us. You can further choose not to provide your personal information/ data to us, but in general some personal data about you is required in order for you to receive relevant offerings from Reccy and its partners, and to enjoy benefits of being a registered member. We collect the following types of Personal Information/ data from users and visitors of our website in the following manner:

      1. If you sign up/ sign in to our website using our system of creating an account and then logging-in, we may collect information/ data including but not limited to name, email address, password, country, city, contact number, age, birth date, billing information etc.;

      2. If you sign up/ sign in to our website using any social Networking platform including but not limited to Facebook, Google+, we may collect information/ data that you authorize such platform to share with us including but not limited to your public profile information, birthday, current city work, education, contact number, school, email address etc. Such information/ data becomes Reccy’s account information/ data for purposes of your use of our website. This information/ data received from third party websites is also subject this Policy;

      3. If you search for a location, suggested adventure activity/ package, a budget, etc. we collect, store and use this and other relating information / data linked to your activities and movements on our website with the aim to provide you better services and get you to your desired search results by making certain information available to you, including but not limited to promotional and relevant advertisements, brochures, booking/ trip- related offers (discounts) etc. In order to further facilitate your booking and travel-plans and provide you with a better travel experience, we may also ask for travel documentation, including but not limited to passports, demographic data, your country of residence, gender, age, travel habits, etc.;

      4. If you connect and communicate with a third party using our website, we collect certain information/ data regarding such communication(s) and certain further processing including but not limited to, whether or not you complete the booking, date of travel, payment method selected by you etc. and thereby, such third party may also be able to collect, use and store your information/ data for completing and assisting you to reach your desired search results;

      5. If you use a device to get access to our website, we collect your technical and location-related information/data including but not limited to IP address, geolocation data, type of device used, model etc. To help us analyse the usage of our websites and related services, and to send more relevant communications to you with the aim of proving you better services, we also collect and keep track of your online activity with respect to our website, such as content viewed, pages visited, and searches and/or Reservations facilitated or made;

      6. If you visit our website through our affiliated entities, business partners or other independent third-party websites, we may collect, store and use the personal information/ data that you shared with such third-parties before reaching/ visiting our website;

      7. If and when you wish to communicate with us with a query or issue or feedback or comments we may monitor and record such communication(s) including but not limited to emails, telephone calls, query-related/ contact forms, as available on our website, etc to provide you with an informed response and improve the services on our website;

      8. If you visit our website, we use Cookies (please refer to our “Cookies Policy” in clause “B”) to automatically collect, store and use technical information about you and the device which you are using to access our website to monitor your interaction to and activity-behaviour on our website.

3. Legal Basis on which we process your Personal Information/ data

   1. Your Personal Information/ data is collected and processed by us in compliance with the one or more of the following applicable laws and regulations, depending upon the nature and purpose for which it is processed.

      1. Legal Obligation- We may collect and process your personal information/ data to the extent it might be necessary for us to comply with a legal obligation (court orders).

      2. Your Consent- We may collect and process your personal information/ data where you have consented to such collection and processing. Your consent is sought at the time of such collection, as per the applicable laws and processing will only be done when your consent is explicitly sought for availing our certain services.

      3. Legitimate Interest- We may collect and process your personal information/ data out of our “legitimate interest” of providing a better, improved and personalised service to you including but not limited to sending you discount offers on your travel bookings, finding you relevant destination(s), etc.

      4. Performance of a contractual obligation- We may collect and process your personal information/ data, mostly because it is necessary for our performance/ delivery of agreements entered with you including but not limited to your agreement to our Terms of Use and this Policy.

4. How we use your Personal Information/ data

   1. We collect, store and use the personal information/ data shared by you to provide our services to a wider scope in a fair and reasonable manner. It is essential that we are able to collect, store and use the information/data as described in this Policy to improve our services.

   2. The purpose of such collection and processing may include without limitation to offer our better, improved and personalised services to you, to manage your registration and account, including your access to and use of our website and to publish your reviews, ratings and photos, communicate with you about your account or use of our website and related services, to respond to, or follow up on, your comments and questions, and otherwise provide customer service, notify you about changes to our terms of use or privacy policy, ask you to leave a review or take a survey, operate and improve our website and related services, measure interest in and improve our website and related services, notify you about promotions and special offers, to provide relevant advertising from us as well as third-parties, to let you partake in a prize draw, competition or complete a survey, protect, investigate and deter against fraudulent, unauthorized or illegal activity, administer and protect our business, to resolve disputes or troubleshoot problems, to prevent any fraudulent spams and to any other purposes which you may consent to/ authorize us as you interact with us.

5. How we share/ disclose your Personal Information/ data and to whom/ Recipients

   1. We may share your personal Information/ data with other parties, including other group companies and third parties, such as end-service providers who work on behalf of us or are affiliated to our services or other independent third-parties, and Reccy holds the right to share such data with relevant parties anywhere around the world. We share Information/ data to protect our customers, users of the website, the website, as well as our company and our rights and property.

   2. We may share your personal Information/ data to necessary and relevant third parties or external agent(s) in the following lawful manner:

      1. We use affiliated and unaffiliated service providers and marketing managers (referring you to a third-party website of a booking agent or a relevant website for facilitating your booking and other related travel plans) from all over the world to help us provide our services better in a personalised manner and thereby, run our business and related services subject to strict confidentiality agreements. These third party websites are authorized to use your personal Information/ data which you shared with us;

      2. If you sign up/ sign in to our website using a social media platform, we will collect, store and use your personal Information/ data from such platform. However, if you use our website to connect with/ access to such social media platforms such as but not limited to Facebook, Twitter, Instagram, Pinterest, Google+ etc., your personal Information / data will be then shared with such platforms and will be further governed by their Privacy Policies;

      3. We share your personal Information/ data with third party vendors who provide services or functions on our behalf including but not limited to business analytics, payment processing, customer service, marketing, public relations, distribution of surveys or sweepstakes programs, and fraud prevention. We may also authorize these vendors to collect personal Information/ data on our behalf. Third-party vendors have access to and may collect personal data only as needed to perform their functions and are not permitted to share or use the personal data for any other purpose. We use the services of these vendors and marketing companies to help us measure the effectiveness of the outlook of our website, our advertising and how visitors use our website.

      4. We may share your personal Information/ data if we believe in good faith that such action is necessary to comply with the relevant and applicable laws and regulations or to respond to warrants, subpoenas, court action that might be taken against us, or as otherwise required by law, or to protect and defend our business and property, our users, our affiliates or any other relevant party, or to investigate, prevent, or take action regarding illegal or suspected illegal activities that may cause physical or financial harm/ loss to our business and. Property, our users, our affiliates and any other relevant third party;

      5. We may share your personal Information/ data with the relevant third- parties in case of a reorganization or sale of assets and property of our company. In case of a sale of the company’s assets, your personal Information/ data may be transferred to such buyer.

      6. We share certain unique information that does not identify you or link you with the Information/ data shared, such as destination, activity, mission, adventure titles that you may have entered at the time of searching for your desired result or as a part of your profile on our website. This Information/ data does not disclose your identity when it is shared with service providers, advertisers, third party vendors, etc.

   3. Notwithstanding anything mentioned in paragraph 5.2 above, Users are requested to note that this Website further complies with the General Data Protection Regulation (GDPR) for data protection of the residents of the European Union. GDPR requires organizations to safeguard personal data and uphold the privacy rights of anyone in EU territory. So, if you are a resident in one of the European Union countries, you have certain rights and privileges as mentioned below:

      1. Right to access and / or correct your personal information;
      2. Right to restrict use of your personal information;
      3. Right to request deletion of your personal information;
      4. Right to object to processing of your personal information;
      5. Right to data portability;
      6. Right to lodge a complaint with a supervisory authority in the country where you reside.

      Users may further note that you can use your right to request deletion of your personal information by filling up a simple Right to Erasure Request Form. Such rights can be exercised by the user in the EU, by writing an email to the data controller (see Paragraph 12 below).
      We will otherwise not share your personal information without your consent.

6. Retention of your Personal Information/ data

   1. We will collect, store and use your personal Information/ data on our systems only for so long it takes us to fulfil the purposes as described in this Policy and to fulfil our legal obligations. We make sure that the personal Information/ data is only used for the purposes stated in this policy and is protected completely. When we no longer need your personal Information/ data, we will take all the necessary steps to delete it or de-personalise it (where we can’t link or associate the Information/ data with you).

7. Third Party Websites

   1. We are a service provider connecting you with the most-suited booking plans, travel options, accommodation options, merchandise sellers, insurance providers, providers of other adventure / travel experience related commodities / services, ideas, packages, deals, instructions and offers for your travel needs and requirements. Our website contains several third-party links and content which is not governed by this Policy. Users when directed to such third party websites will become subject to such other websites’ Privacy Policy and Term of Use. We make no representations or warranties as to how your personal Information/ data will be collected, stored and used by such third parties.

8. Controlling your personal Information/ data

   1. You have the authority to control the manner in which your personal Information/ data is being processed by us. At any time, an individual member of our website can chose to update or remove its personal Information/ data or seek details about us on the lawful use of its personal Information/ data or use the right to cancel/ discontinue certain services for which its personal Information/ data is currently being processed.

   2. The above-mentioned rights as available to you are not absolute and are subject to relevant data protections laws and regulations.

9. Security measures

   1. We have invested significant resources to ensure physical, electronic, managerial and procedural safety and confidentiality to protect your personal Information/ data, complying with applicable laws and rules. However, we do not make any guarantee on part of our services.

   2. By accepting this Policy, you agree that we follow standards and practices which are reasonable and sufficient for the protection of your Personal Information/ data.

10. Minor’s Privacy

    1. Our website and its content are aimed for use by adults only. You must agree to be of or above eighteen (18) years of age when you use or visit our website.

    2. In case you are below the age of eighteen (18) you must use our website in the supervision of a parent or legal guardian.

11. Changes to our Policy

    1. We may update/ revise/ change/ modify/ amend this Policy from time to time by publishing an updated version and intimating every user/ visitor visiting our website. If you are a registered user on our website, we will send you an email notification for such change in our Policy. All existing users shall have to acknowledge and accept such new Policy in order to continue their usage and access to our website. Such new updates/ changes/ modifications/ amendments shall come into force as soon as they are published on our website.

12. Contact Us

    If you have any questions or suggestions regarding this Policy, you can reach/ write to our Data Protection Officer at:
    
    Email: admin@reccytravel.com

1. Introduction

   1. Cookies are small text files stored on your computer system, mobile phone, any other device by a website you visit in your web browser. A Cookie is stored in your web browser and allows the website owner to provide you an improved and better experience with each of your visit. Cookies allow us to provide our services to you in a better and efficient manner which is improved constantly. The provision of collecting, storing and using you data via Cookies is a voluntary exercise by you except for those Cookies that we place on your device to access, analyse, improve and personalise our services to you.

   2. Cookies help us recognize you on your subsequent visits to our website to improve your user experience, analysing your usage and activities on our website and leading you to relevant results.

2. Types of Cookies we use

   1. The information/ data collected by us is dependent on how you interact with us. You can further choose not to provide your personal information/ data to us, but in general some personal data about you is required in order for you to receive relevant offerings from Reccy and its partners, and to enjoy benefits of being a registered member. We collect the following types of Personal Information/ data from users and visitors of our website in the following manner:

      1. Session Cookies- These cookies are essential for ensuring a smooth movement by you across our website. These cookies are considered “strictly necessary” as without them, we may not be able to provide you the desired services on our website. However, these are temporary and remain on your device until you leave/ exit our website.

      2. Persistent Cookies- These cookies are used to analyse the use of our website by you and to improve such usage and associated experience. They track your visits and activities to our website. These cookies remain on your device so long till you manually delete it (the lifetime of a cookie that is being stored on your device by a website depends on your browser settings on such device). They help us with fixing errors, conducting research and improve our overall services.

      3. Functionality Cookies- These cookies are used to remember the information/ data that you have entered into our website and your preferences and interests which ultimately helps us to personalise and improve your experience on our website during your consequent visits.

      4. Advertising Cookies- These are the cookies which are placed on our website by third-party operators, managers, advertisers with the aim of tracking their ads and their performances. These third parties may track and monitor your activities to provide you with a target and relevant ad.

3. Third party Ads

   1. As mentioned in this Policy, we work with Ad Partners and managers to provide you with personalised and relevant advertising. For this purpose, we do not share your personal Information/ data with such partners that can be identified/ associated/ linked with you individually. These Ad Partners uses information/ data about you from their own Cookies saved on your browser, to help us send you a relevant ad and information.

4. Controlling Cookies

   1. Your web browsers allow you to customise your cookies preferences in your settings. You can also opt-out of all cookies that are stored on your device. By opting out/ cancelling/ deleting the cookies, you will not be able to experience advertisements based on your interests or the website will not be able to analyse and improve their performances as per your preferences.

   2. You have the option of blocking cookies from your device completely, which will however, lower the quality of your experience on our website as well as third-parties’.

5. Contact us

   If you have any questions or queries or you wish to seek more clarification regarding our use of Cookies with reference to our Cookie Policy, you can reach/ write to us at:
   
   Email: admin@reccytravel.com